Department: Deputy Manager
Who are we?
Born out of a love for lingerie, nightwear, swimwear and all things romantic, Boux Avenue brings traditional service, superior fit and outstanding quality to a modern and beautiful setting.
Customer’s in-store will experience a luxurious shopping haven, where they can receive free bra-fittings and fitting rooms with 3 different light settings and an intercom to communicate with the fitting experts.
No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you’re looking for everyday essentials or something a little sexier.
What will your duties be as a deputy manager?
- Maximise sales, through the delivery of excellent selling & service
- Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours
- Display a passion in the Brand by being an ambassador for the brand & inspire others within the team to deliver the same
- Follow up and maintain all management controls that are in place including; stock, security, admin, cost control, H&S and shrinkage at all time
- Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers
- Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives
- Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently
- Support the Store Manager to drive and deliver Balanced Score Card objectives
- Ability to be results focused with the ability to drive goals, targets and objectives in agreed deadlines
- A leader who can guide individuals towards task accomplishment
- Team Player - ability to support the management team to create an environment of mutual trust & respect
- Ability to lead by example through promptness, attendance and personal presentation standards
- Friendly and engaging always putting the customer first
- Good attendance values and personal presentation standards